Private Policy
Last Updated: [September 1st, 2025]
1. Introduction
Welcome to the Celerity Precision website.
Shenzhen Celerity Precision Co., Ltd. (“we,” “us,” or “our”) operates the website https://www.celerityprecision.com/ (hereinafter referred to as the “Service”).
This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your personal information when you use our Service. It also informs you about your privacy rights and how the law protects you. We are deeply committed to protecting your privacy and the absolute confidentiality of your intellectual property.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
A. Data You Provide to Us:
While using our Service, particularly when requesting a quote, creating an account, or contacting us, we may ask you to provide us with certain personally identifiable information (“Personal Data”). This may include, but is not limited to:
- Contact Information: First name, last name, email address, phone number.
- Professional Information: Company name, job title, and business address.
- Project Information: Any messages, technical questions, or details you include in your inquiry.
- Technical Files and Intellectual Property: CAD files (e.g., STEP, .IGS, .X_T), 2D drawings, technical specifications, and any other project-related files you upload or send to us. We treat these files with the highest level of security and confidentiality.
B. Data We Collect Automatically (Usage Data):
When you access the Service, we may collect certain information automatically. This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
C. Cookies and Tracking Data:
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. How We Use Your Information
Shenzhen Celerity Precision Co., Ltd. uses the collected data for the following purposes:
- To provide, operate, and maintain our Service.
- To process and respond to your inquiries, quote requests, and orders.
- To manage your projects, including providing technical feedback like Design for Manufacturability (DFM) analysis.
- To provide customer support and communicate with you about your project status.
- To improve our Service by analyzing usage data to enhance website functionality and user experience.
- To send you marketing and promotional materials that may be of interest to you, from which you can opt-out at any time.
- To comply with legal obligations and to protect and defend our rights or property.
4. How We Share Your Information
We do not sell your Personal Data. We may share your information only in the following limited and necessary circumstances:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., website hosting, data analysis, email marketing services). These third parties have access to your Personal Data only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
- With Logistics Partners: We will share your contact and shipping information with our trusted logistics partners (e.g., DHL, FedEx, UPS) for the sole purpose of delivering your finished parts.
- For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Shenzhen Celerity Precision Co., Ltd., prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users of the Service or the public.
5. Data Security
The security of your data, especially your technical files and intellectual property, is of paramount importance to us. We use a variety of commercially reasonable security measures, including SSL (Secure Socket Layer) technology, to encrypt information transmitted to our Service and to protect your information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Your Data Protection Rights
Depending on your location (e.g., the European Economic Area), you may have certain data protection rights, including:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object to our processing of your data.
- The right to data portability.
To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our Service is not directed to anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Company Name: Shenzhen Celerity Precision Co., Ltd.
- Address: No. 115, Zone 1, Rongtai Park, Wanfeng Community, Xinqiao Street, Bao’an District, Shenzhen, China
- Email: info@celerityprecision.com
- Phone: +86 18503073825